--- title: "Heidi vs Lyrebird (2026): features, pricing and benchmark results" description: "Heidi vs Lyrebird on features, pricing and integrations. Then compare Hanah: 54% fewer errors than Heidi, 64% fewer than Lyrebird in our testing, with documentation and patient care in one subscription." source: https://hanah.health/blog/heidi-vs-lyrebird/ --- 1. [Home](https://hanah.health/) 2. [Blog](https://hanah.health/blog/) 3. Heidi vs Lyrebird: which AI scribe gives you the complete package? Article # Heidi vs Lyrebird: which AI scribe gives you the complete package? By [Ahmed](https://hanah.health/blog/authors/ahmed/) · 6 min read Published 24 October 2026 ## Key takeaways - Heidi includes unlimited free transcription; Lyrebird's general free plan is metered, while eligible Bp Premier users get unlimited consult notes and BP integration. - Heidi's Cliniko integration requires Practice or Enterprise; Lyrebird includes its integrations with Pro and BP integration with Bp Free. - Heidi's mobile app supports offline recording; Lyrebird requires an internet connection to record. - Heidi offers citation-backed clinical answers through Evidence; Lyrebird emphasises documentation and integrated practice administration. - Hanah is a complete package with more accurate results than both: 54% fewer errors per note than Heidi and 64% fewer than Lyrebird in our testing. Heidi or Lyrebird? It's a reasonable shortlist. Both turn consultations into clinical notes, support custom templates and generate letters. The differences emerge when you look at integrations, recording reliability and what your subscription actually includes. But there's a third option worth putting through the same test. **In our testing, Hanah had 54% fewer errors per note than Heidi and 64% fewer than Lyrebird. Reported time to finalise a note was 30% shorter than Heidi and 42% shorter than Lyrebird.** [See our published results](https://hanah.health/blog/hanah-best-ai-scribe-benchmark/). Hanah also brings the scribe, clinical documents, PMS integrations and ongoing patient care together in one subscription. Here's how the choices compare. ## Heidi vs Lyrebird: where the trade-offs appear ### Free scribing depends on where you work Heidi's free plan includes unlimited transcription and standard templates. Advanced features have usage limits, and connecting your clinical software generally requires a paid plan. [Heidi pricing](https://www.heidihealth.com/en-au/pricing). Lyrebird's general free plan includes 50 transcription and dictation actions and 10 document actions a month, without EMR integration. Best Practice users get a different offer: unlimited consult notes and BP integration included with their Bp Premier subscription, although documents and care plans remain limited. [Lyrebird pricing](https://www.lyrebirdhealth.com/au/pricing). For a Best Practice clinic, that's a compelling starting point. For a clinician using another system, the calculation changes. ### Integration means checking the plan as well as the software Heidi supports Cliniko, Best Practice, Genie and other systems. Its Cliniko integration requires Practice or Enterprise; the individual Clinician plan does not support it. [Heidi integration requirements](https://support.heidihealth.com/en/articles/9576012-cliniko). Lyrebird emphasises its Best Practice workflow, alongside integrations with Gentu, Genie and hospital systems. Pro includes its integrations. [Lyrebird integrations](https://www.lyrebirdhealth.com/au/integrations). The useful question is: **will this subscription put the finished documentation where your practice needs it?** ### Internet reliability can decide the choice Heidi's mobile app supports offline recording, background recording and syncing when connectivity returns. [Heidi apps](https://support.heidihealth.com/en/articles/10078486-use-heidi-everywhere). Lyrebird's help centre says it will not record without internet. That matters on home visits, in rural clinics and anywhere the connection is unreliable. [Lyrebird requirements](https://help.lyrebirdhealth.com/en/articles/15322446-what-is-lyrebird-health). ### The extras serve different parts of the clinical day Heidi Evidence provides citation-backed clinical answers and calculators, with source access varying by region and plan. [Heidi Evidence](https://support.heidihealth.com/en/articles/13191359-get-started-with-heidi-evidence). Lyrebird emphasises practice administration: notes, letters, assessments, care plans and tools such as Document Sorter for Best Practice. [Lyrebird features](https://help.lyrebirdhealth.com/en/articles/15322446-what-is-lyrebird-health). Both extend beyond transcription. The question is how much of your work the complete subscription covers. ## Before comparing features, compare what you have to fix A note generated quickly can still take several minutes to check and correct. In our testing, six scribes were compared across the same 12 recorded consultations, with product identities hidden during grading. **54% fewer**errors per note than Heidi **64% fewer**errors per note than Lyrebird **30% shorter**time to finalise than Heidi **42% shorter**time to finalise than Lyrebird | Measure | Hanah | Heidi | Lyrebird | | --- | --- | --- | --- | | Errors per note | 4.1 | 9.0 | 11.6 | | Clinical facts captured | 93% | 81% | 82% | | Reported time to finalise | 2m 23s | 3m 25s | 4m 06s | **Hanah's advantage was fewer errors and less time spent finishing the note.** These figures describe that evaluation, rather than a guarantee for every consultation. [Published results and methodology links](https://hanah.health/blog/hanah-best-ai-scribe-benchmark/). At 130 consultations a week over 46 working weeks, those reported time differences would translate to approximately **103 hours a year compared with Heidi, or 172 hours compared with Lyrebird**. That is a projection from the benchmark, not measured annual savings. ## Hanah: the complete package, in features and price Hanah brings together consultation transcription, dictation, custom notes, letters and clinical documents with the work that follows the appointment: - Your own Word and PDF forms. - Care plans and exercise programs with video. - A clinic-branded patient app with plain-language summaries. - Outcome measures and check-ins to track progress between appointments. - Included browser integrations for Cliniko, Halaxy, Nookal and Zanda. The scribe and patient care tools work together, so the consultation can become both the clinical record and the plan the patient takes home. [Compare Hanah's features](https://hanah.health/blog/hanah-vs-lyrebird/). Hanah Practice costs **A$100 per practitioner monthly, or A$80 per month billed annually**, with a one-month free trial. Its documentation and patient engagement features come together in the Practice subscription. [Hanah pricing](https://hanah.health/pricing/). Lyrebird Pro advertises **A$160 per month billed annually or A$240 monthly, excluding GST**. Heidi's integration requirements depend on the plan; check its current quote for your practice's full cost. [Lyrebird costs](https://www.lyrebirdhealth.com/au/blogs/ai-medical-scribe-cost), [Heidi plans](https://www.heidihealth.com/en-au/pricing). ## Put all three through the same consultation Compare the note, the corrections, the finished documents and what reaches the patient. Then compare the subscription required to deliver all of it. **Hanah combines strong benchmark performance with the complete documentation and patient care package, at one inclusive Practice price.** [Try Hanah free for a month.](https://hanah.health/pricing/) ## Frequently asked questions **What is the main difference between Heidi and Lyrebird?** Their free-plan allowances, integration requirements and recording options differ. Heidi offers unlimited free transcription and offline recording through its mobile app. Lyrebird includes unlimited consult notes and BP integration for eligible Bp Premier users, with limits on documents and care plans. Compare the plan needed for your actual workflow. **How did Hanah compare in your testing?** Hanah had 54% fewer errors per note than Heidi and 64% fewer than Lyrebird. Reported time to finalise was 30% shorter than Heidi and 42% shorter than Lyrebird. These results describe the same 12-recording evaluation cited above, with product identities hidden during grading. **What does Hanah Practice include?** The AI scribe, clinical documentation, patient care tools and supported PMS integrations are included in the Practice subscription. It costs A$100 per practitioner monthly or A$80 per month billed annually, with a one-month free trial. ## Sources cited in this article - [Heidi pricing](https://www.heidihealth.com/en-au/pricing) — heidihealth.com - [Lyrebird pricing](https://www.lyrebirdhealth.com/au/pricing) — lyrebirdhealth.com - [Heidi integration requirements](https://support.heidihealth.com/en/articles/9576012-cliniko) — support.heidihealth.com - [Lyrebird integrations](https://www.lyrebirdhealth.com/au/integrations) — lyrebirdhealth.com - [Heidi apps](https://support.heidihealth.com/en/articles/10078486-use-heidi-everywhere) — support.heidihealth.com - [Lyrebird requirements](https://help.lyrebirdhealth.com/en/articles/15322446-what-is-lyrebird-health) — help.lyrebirdhealth.com - [Heidi Evidence](https://support.heidihealth.com/en/articles/13191359-get-started-with-heidi-evidence) — support.heidihealth.com - [Lyrebird costs](https://www.lyrebirdhealth.com/au/blogs/ai-medical-scribe-cost) — lyrebirdhealth.com ## About the author [Ahmed](https://hanah.health/blog/authors/ahmed/) · Co-founder and CEO, Hanah Ahmed is the co-founder and CEO of Hanah, with a technology background spanning software engineering, game development, sports analytics, fintech and artificial intelligence. He began building software at 13 and has worked at Electronic Arts, Catapult Sports, Commonwealth Bank and SEEK, run an independent game studio, and served as Head of AI at sixclicks, a governance, risk and compliance company. At Hanah, he brings that experience to the product’s software architecture, AI workflows and user experience. His work connects clinical documentation with the feedback loops that help patients stay engaged with their care. He writes about Hanah’s technology, product design, evaluation methods and AI scribe comparisons. [View articles](https://hanah.health/blog/authors/ahmed/). [Ahmed on LinkedIn](https://www.linkedin.com/in/meds/) **Update note:** Initial comparison with current product details and our testing results. [How we write, source and review articles](https://hanah.health/blog/editorial-policy/) ## Related reading - [Best AI Scribe for Occupational Therapists in 2026](https://hanah.health/blog/best-ai-scribe-for-occupational-therapists-2026/) Choosing an AI scribe for occupational therapy: accurate assessment notes, NDIS reports, your own templates, practice software integration and the plan your client takes home. - [The best AI scribe for physiotherapists in 2026](https://hanah.health/blog/best-ai-scribe-for-physios/) Hanah, Preve, Heidi and other AI scribes compared on physiotherapy notes, benchmark results, home exercise programs, patient apps and Australian pricing. - [Heidi Health alternatives for allied health (2026)](https://hanah.health/blog/heidi-alternatives-allied-health/) Hanah, Grounded Scribe, Lyrebird Health and Freed, and the scribes built into Halaxy, Zanda, Nookal and splose, compared for allied health practices on price, the practice software each one works with, and who each one fits. See Hanah in your own practice. [Book a demo](https://hanah.health/index.html#demo)