---
title: "AI scribe assistant with access to the full patient history"
description: "Ask Hanah's assistant about a patient's progress across every visit, pull their notes and files from Cliniko, and draft reports from their complete history."
source: https://hanah.health/zh/blog/ai-scribe-assistant-with-full-patient-history/
---

1.  [首页](https://hanah.health/zh/)
2.  [博客](https://hanah.health/zh/blog/)
3.  An AI scribe assistant that knows the whole patient

文章

# An AI scribe assistant that knows the whole patient

By [Ahmed](https://hanah.health/zh/blog/authors/ahmed/) · 5 min read  
Published 1 November 2026

## 要点

-   Hanah's assistant can see every visit a patient has had in Hanah, the documents drafted from them and the full transcript of each session.
-   When your practice management system is connected, it also reads the patient's treatment notes, profile and files (referrals, reports and results) from there.
-   You can ask it how a patient has progressed, what changed between visits or what was tried before, and ask it to draft a report from their whole history.

## What clinicians are asking for

A clinician on Heidi's feedback board [asked for an assistant with access to a patient's entire clinical history](https://getheidi.canny.io/features/p/ask-heidi-access-to-the-entire-patient-history), with no limit to the current session and a few selected ones. They want to analyse progress over time, spot patterns, ask questions about the case and generate reports from the complete history.

This is how the assistant in Hanah works today.

## What the assistant can see

Open the assistant from any page in Hanah, or from a patient or a visit, and ask about a patient by name. If the name matches more than one person, it shows you a search of Hanah and your practice management system and you pick the right one.

For that patient it can read:

-   every Hanah visit, newest first, with the documents drafted in each one
-   any single visit in full, including your scratchpad notes and the complete spoken transcript
-   their appointments and treatment notes in your connected practice management system, such as Cliniko, including notes filed without an appointment
-   their profile from the practice management system (date of birth, contact details and identifiers)
-   files attached to their record, such as referral letters, imaging reports and test results, in PDF or Word
-   their care plan and home exercise program

Visits recorded in Hanah and appointments from your practice management system appear together in one list. A patient you saw for two years before you started using Hanah still has those two years available to the assistant.

## Questions you can ask

Ask the way you would ask a colleague who has read the file:

-   "How has Sarah's shoulder range changed since her first visit?"
-   "What did we try for her lower back before the injections?"
-   "Has he mentioned sleep problems in any session?"
-   "What did the radiology report from March say?"
-   "Who am I seeing today, and what do I need to know about each of them?"

The assistant goes to the visits, notes and files that answer the question and replies in the chat.

## Reports from the whole history

Ask for a progress report, a discharge summary or a letter to a referring GP and Hanah drafts it from the patient's visits. A document about a single session draws on that session. A document about the patient's care, such as a progress report or an insurer report, draws on every visit with notes, in Hanah and in your practice management system.

The draft opens in Hanah for you to review and edit, and you can push it back to the patient's record in Cliniko.

Care plans work the same way. Ask for a home exercise program or a care plan for a patient and Hanah drafts it from their visits. If they already have one from that template, Hanah updates it in place.

## Where it fits in your day

The assistant is part of the same app you record in. Before a session you can ask what happened last time. During a busy clinic you can ask it to draft the referral you promised a patient. At the end of the day you can ask for a summary of a patient's progress before a case review.

Patient data stays within your clinic's account and region. The assistant only reads patients you have access to in Hanah, and your practice management API key never leaves our servers. See our [trust centre](https://hanah.health/zh/trust/) for details.

## 常见问题

**Can the assistant see visits from before I started using Hanah?**

Yes, when your practice management system is connected. It reads the patient's past appointments and treatment notes from there alongside their Hanah visits.

**Can it read referral letters and test results?**

Yes. It reads PDF and Word files attached to the patient's record in your practice management system, as well as files you attach in the chat.

**Can it draft a report from a patient's whole history?**

Yes. Ask for a progress report, discharge summary or referral letter and Hanah drafts it from every visit with notes, then opens it for you to review.

**Does it work if I'm moving from Heidi?**

Yes. The Hanah Chrome extension imports your past Heidi sessions with their transcripts and notes, and the assistant reads them like any other visit.

## Try it

Hanah's [Practice plan](https://hanah.health/zh/pricing/) starts with a 1-month free trial and no card. Connect Cliniko and the assistant can answer questions about your existing patients on day one. If you're coming from Heidi, the free [Hanah Chrome extension](https://chromewebstore.google.com/detail/hanah/fofjdnhjkbdkecpiakbcaiflejapbpep) brings your past sessions across, and the assistant can read those too.

If you have any questions please don't hesitate to reach out to me directly at ahmed@hanah.health.

## 本文引用的来源

-   [asked for an assistant with access to a patient's entire clinical history](https://getheidi.canny.io/features/p/ask-heidi-access-to-the-entire-patient-history) — getheidi.canny.io
-   [trust centre](https://hanah.health/zh/trust/) —— hanah.health
-   [Hanah Chrome 扩展](https://chromewebstore.google.com/detail/hanah/fofjdnhjkbdkecpiakbcaiflejapbpep) —— chromewebstore.google.com

## 关于作者

[Ahmed](https://hanah.health/zh/blog/authors/ahmed/) · Hanah 联合创始人兼 CEO

Ahmed 是 Hanah 的联合创始人兼 CEO，技术背景横跨软件工程、游戏开发、体育数据分析、金融科技和人工智能。他 13 岁开始编写软件，曾任职于 Electronic Arts、Catapult Sports、Commonwealth Bank 和 SEEK，经营过一家独立游戏工作室，并曾在治理、风险与合规公司 sixclicks 担任 AI 负责人。在 Hanah，他将这些经验用于产品的软件架构、AI 工作流程和用户体验。他的工作把临床文书与帮助患者持续参与诊疗的反馈循环连接起来。他撰写的文章涉及 Hanah 的技术、产品设计、评估方法以及 AI 病历助手对比。[查看文章](https://hanah.health/zh/blog/authors/ahmed/)。

[Ahmed 的 LinkedIn](https://www.linkedin.com/in/meds/)

[我们如何撰写、引用来源和审核文章](https://hanah.health/zh/blog/editorial-policy/)

## 相关阅读

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在您自己的诊所中体验 Hanah。

[预约演示](https://hanah.health/zh/#demo)
