Product update

New: bring your own template for document generation

Key takeaways

  • Upload an existing PDF or Word template instead of rebuilding the form as plain text.
  • Hanah uses the consult to draft the form’s fields and written sections.
  • Check the completed document and finalise it yourself; drafting does not authorise filing or sending.

One of the most common requests we hear from practices is some version of: "Your notes are great, but we have our own forms." Insurance templates, WorkSafe and TAC forms, GP referral letterheads, discharge summaries in a specific house style. Until now, a scribe could draft the note but you still had to copy it into your document by hand.

With bring-your-own-template document generation, you don't. Upload your PDF or Word template once, and Hanah fills it from the consult — in the right fields, in your voice — ready for you to review and sign off.

How it works

  • Bring your document. Upload an existing PDF or DOCX — your real form, not a re-creation of it.
  • Hanah fills it from the session. The same understanding of the consult that drafts your note populates the template's fields and free-text sections.
  • You review and finalise. Every output is a draft until a clinician signs off. Nothing is filed or sent automatically.

Why it matters

Formatting is invisible work. It doesn't improve care, but it eats time and it is exactly the kind of repetitive task that drains clinicians at the end of a day. Letting one consult produce every document it needs — plain note, PMS template, insurance form, your own letterhead — means the admin keeps up with you instead of piling up for later.

It also fits how we think about the product: the scribe shouldn't stop at the note. The same source should carry through to whatever the visit actually requires.

Available now

Bring-your-own-template generation is live for PDF and Word documents. If your practice has a form you'd like to bring across, you can upload it from your document settings — or book a demo and we'll walk you through it.

Frequently asked questions

Which template files can I bring?

This feature accepts existing PDF and Word documents. Use the real form or letterhead you want the draft to follow.

Can one consultation produce both a note and a form?

Yes. The same consultation can support a note and a draft in your uploaded template.

Does generating a form send it automatically?

No. Review the draft, complete anything missing and finalise it before choosing how to file or send it.

Update note: Added structured summaries and publication metadata. This update does not change the source-check or benchmark dates stated in the article.

How we write, source and review articles

  • Setting up your Cliniko API key

    Two minutes in Cliniko, two minutes in Hanah. Where the API key lives, what Hanah does with it, and how to add the browser integration so you can watch Hanah work from inside Cliniko itself.

  • Educated patients are engaged patients

    An accurate note the patient can't read is only half a note. Inline health literacy turns the jargon in every visit summary into tappable, plain-language explanations — without watering the clinical note down — because a patient who understands their care is a patient who stays in it.

  • Why an AI scribe shouldn't stop at the note

    Most AI scribes stop at the note. We think the higher-value work is everything that happens after the consult ends — and that the scribe should handle that too.

See Hanah in your own practice.

Book a demo