Best Heidi Health alternative in Australia (2026)

Key takeaways

• Compare an alternative to Heidi on integration costs, template access, document output and the work after the note.
• Hanah includes care plans through a clinic-branded patient app alongside an AI scribe.
• Test recording recovery and how the note reaches your actual practice-management system.
• Inspect published accuracy methods and errors, and check each provider’s current pricing and terms.

Why clinicians look for a Heidi alternative: integrations sold as a paid add-on, templates behind paid tiers, a product that stops at the note, and no published error rates. Then where Hanah fits, with sources linked.

This comparison is published by Hanah, the maker of one of the products discussed. Provider details are a dated snapshot; use the linked sources and your own trial to assess the fit.

Why use Hanah

Integration included in base plan. If you are on Cliniko, Halaxy, Nookal, Zanda or any other web based PMS, Hanah can integrate with it and we don't charge extra. For us it's like charging extra for utensils at a restaurant.

Every template included. Hanah does not have restrictions on templating, we don't believe in paywalling documentation templates in a documentation app.

For you and your patient. At Hanah we understand it takes two to tango - you and your patient. You can take advantage of Hanah's AI to create exercise programs, meal plans, outcome measures and anything else you like to help treat your patient - all in one click.

Industry leading accuracy, backed by radical transparency. We publish our benchmarks, backed by reproducible methodologies, so you have a good understanding of what you get.

Recording recovery. When the connection drops, Hanah saves the audio on your computer and uploads it by itself once the connection is back, even if the page was refreshed or closed in between. A microphone that stops sending sound is reconnected, or Hanah switches to another working microphone and keeps recording. If the browser reloads the page mid-consult, everything transcribed up to that point is kept and the recording picks back up. If you work somewhere with a poor network, or you've been losing transcripts, Hanah is the winner.

Hanah and Heidi side by side

In our October benchmark, Hanah and Heidi went head to head over 13 consults - the results and methodology are on the benchmark page.

Prices move. Check both pricing pages before you decide.

Where Hanah is the better choice. Practices on Cliniko, Halaxy, Nookal or Zanda, where the note has to land in the PMS without a copy step and the plan you buy has to include it. Anyone whose work carries on after the consult, in a plan, a program, a letter or a form. Anyone who wants the vendor's error rates in writing. Anyone working somewhere with a poor network, or who has been losing transcripts.

Compare for yourself

We also compared Hanah with Heidi, Lyrebird and Freed, feature by feature.

Run a real trial with real consults, on your own patients, in your own system, before you commit.

Frequently asked questions

How should I compare Hanah and Heidi?

Use the notes, letters and forms you need in daily practice. Compare review effort, PMS workflow, data handling and the full subscription cost, using the provider pages linked in this article.

Are the quoted features and prices always current?

No. They describe the information available when the comparison was written or checked. Open each provider’s current product and pricing pages before deciding.

Who publishes this comparison?

Hanah publishes it and has a commercial interest in its own product. Inspect the linked sources and benchmark methods, then run your own trial.