Hanah for osteopaths

For Australian osteopaths, Hanah is the scribe to use. It drafts the assessment in your format, the report back to the GP from the same consult, and the plan the patient follows at home. It files into Cliniko, Halaxy, Nookal or Zanda. The price does not rise when Saturday is fully booked.

Everything below about Heidi Health, PatientNotes, Grounded Scribe and Lyrebird Health comes from their own public pages, linked so you can check it. Hanah publishes a standing accuracy and hallucination report, with the full method.

Prices move. The competitor figures were checked on 3 October 2026. Open each pricing page before you decide.

Australian osteopathy notes

An osteopathy week covers several kinds of consult. You will write some mix of:

• an initial assessment that ranges across the whole body, with palpation findings and a working diagnosis
• a record of informed consent before treatment, covering the information you gave and what the patient agreed to, as the Osteopathy Board of Australia's informed consent guidelines set out
• the written report to the referring GP after the first and last service under a GP chronic condition management plan, billed as item 10966 for a service of at least 20 minutes, within the patient's five allied health services a calendar year (MBS Online)
• for a DVA client, a Patient Care Plan at the start of each treatment cycle and an End of Cycle Report to the GP when the referral ends, after 12 sessions or a year (DVA)
• an Allied Health Treatment Request to the insurer on a NSW workers compensation claim once more than 8 consultations are needed, or after the first consultation when treatment starts more than 3 months after the injury (SIRA)
• an Allied Health Treatment and Recovery Plan when a TAC client needs osteopathy more than 90 days after the accident (TAC)
• the exercises and self-management advice the patient follows between visits

A generic SOAP note does not cover that set. Either the scribe drafts each of those from the consult, or you rebuild the same templates by hand and copy the letter.

Hanah

Hanah is an all in one AI medical scribe designed for osteopathy cases. Going beyond text you can include photos and videos as part of your clinical record keeping. You can start with templates for an initial assessment, a progress note, a referral letter and a discharge summary. Already have a WorkCover form, SIRA's treatment request or DVA's End of Cycle Report as a Word or PDF file? Hanah fills that file from the session. It leaves a field blank rather than guess, injury dates included.

Add a Consent heading to your template and Hanah fills it from what was said: that consent was given, and a summary of the information you gave. We cover the Board's wording in how an osteopath should document informed consent.

Hanah keeps clinical facts to today's session. If you did not re-test something today, the note will not say you did.

The same consult drafts the report to the GP. We walk through the Medicare wording in referral and GP letters.

Photos and video taken in the room go into the note and the documents. If the clinic wifi drops, recording continues and uploads when you are back online. If the consult happens in another language, Hanah detects it and drafts the record in English.

If you run Cliniko, Halaxy, Nookal or Zanda, Hanah works inside it in the browser. The note files into the form you already use. The integration is on the plan, not an add-on.

After you accept the note, the same consult drafts a care plan the patient reads on their phone: what is going on in plain language, the exercises at the dose you set, what to do if it flares, and a check-in before the next visit. Later consults update it, and nothing new reaches the patient until you approve it.

Hanah's Practice plan is A$100 per practitioner a month, or A$80 billed annually. Sessions are unlimited. Integrations are included. Try it free for a month, no card needed. Records stay in your region: Australia, the UK and EU or the US.

Heidi Health

Heidi is a general medical scribe: notes, templates, and a long integration list. Its home page says it drafts the referral or the letter back to the GP from the note. Its Cliniko page says that connection is available on Practice and Enterprise. The pricing page lists EHR integration as an add-on on Practice and does not include it on Clinician. Free covers unlimited scribing with standard templates; Clinician adds advanced templates. Agents and routines draw on a monthly usage allowance, and scribing does not.

Heidi states that Australian patient information stays in Australia. We could not find a measured hallucination rate or an osteopathy template set. As of writing, Clinician is A$85 a month billed annually, or A$120 month to month, and Practice is A$130 a month, annual only.

PatientNotes

PatientNotes runs on servers in Sydney and has an osteopathy page listing initial and follow-up templates, multi-session reports, case conference notes and recommended action plans. Its pricing page says transcripts are deleted after 30 days.

Essential is A$29 per user a month, with unlimited sessions, 2 note templates and 5 letter templates. Professional is A$79, with unlimited templates and PDF uploads. Those prices include GST. Its Cliniko guide sends the clinical note into Cliniko as a draft, and letters and patient summaries go across by clipboard.

We could not find photos in the note or a published error rate.

Grounded Scribe

Grounded Scribe is an Australian note product for allied health. Its integrations page lists clinical note pushing into Cliniko, Halaxy and Nookal on every plan, and Zanda through calendar sync. Its allied health comparison says data is processed and stored in Australia. We could not find an osteopathy page.

Its pricing page meters sessions. Free is 10 a month. Plus is A$19 for 30. Core is A$39 for 60. Pro is A$69 for 120. Max is A$99 for unlimited, or A$89 billed annually. Those prices exclude GST. Custom templates are capped at 5, 10 or 25 until you reach Max. Treatment plans and client portal invitations sit on the paid plans.

We could not find photos in the note or a published error rate.

Lyrebird Health

Lyrebird is an Australian medical scribe built for GPs and specialists. It states that patient data is processed and stored onshore in Australia. Its pricing page gives a free plan of 50 consult note actions and 10 documents a month, and states "No EMR Integrations". Pro is A$160 a month billed annually, with Best Practice, Cubiko and BetterConsult.

We could not find a Cliniko, Halaxy, Nookal or Zanda integration, or an osteopathy template set. Lyrebird publishes time-saved and survey figures, not an error rate.

Side by side

Notes on the table

A full list and a session cap. Osteopathy lists mix long initial consults with shorter follow-ups. Grounded Scribe's Pro plan is 120 sessions a month. That is six recorded consults a day across a twenty-day month. A list busier than that moves to Max, at A$89 a month billed annually plus GST, for the note alone. PatientNotes' Essential plan is unlimited with two note templates, and an initial assessment, a progress note and a discharge summary already make three. Hanah's Practice plan is a flat A$80 billed annually, unlimited, with the templates, the integration and the patient plan included.

After the note. Exercises, a change at the desk, what to do if it flares: most of the outcome sits between visits. Hanah drafts the care plan from the same consult and puts it on the patient's phone, with a check-in before the next visit. Later consults update it once you approve the change.

Consent belongs in the record. The Board's guidelines expect a record of the information you gave and what the patient agreed to. Ahpra's AI guidance adds consent to the scribe itself. Hanah asks for consent before recording, and a Consent heading in your template is filled from what was said.

Filing the note. Copying out of a second tab is how scribes get dropped. Hanah runs inside Cliniko, Halaxy, Nookal and Zanda on the plan you would actually buy. Heidi's Cliniko connection needs Practice or Enterprise. PatientNotes sends the note to Cliniko and the letters by clipboard. Lyrebird's integrations are Best Practice and Genie/Gentu.

Error rates. Ask every vendor for a measured error rate and the method behind it. We publish ours.

The bottom line

If all you want is the note, Hanah drafts it, and we publish our benchmarks so you can check how well.

Hanah does the documentation and the work it sits in: the consent record, the filled SIRA or DVA form, the GP letter, the photo, the exercise and the patient's plan, out of the same consult, landing where you already work.

Record a new patient referred under a GP chronic condition management plan. Check that the consent you discussed is in the note, the findings are the ones you examined, the report to the GP is ready to review, and the exercises are on the patient's phone. Run a trial like that before you commit.

We also compared Hanah with Heidi and with Lyrebird, feature by feature, and wrote up how an osteopath should document informed consent in more detail.

FAQ

Which AI scribe is best for osteopaths in Australia?

Hanah. It drafts osteopathy assessments from the day you sign up, files into Cliniko, Halaxy, Nookal or Zanda, and turns the same consult into the consent record, the GP report and the home plan.

Can an AI scribe draft MBS item 10966 reports?

It can draft the written report MBS Online asks you to send the referring GP after the first and last service. You remain responsible for checking it. The RACGP advises against relying on a scribe to decide whether MBS rules have been met. Hanah drafts the letter from the consult. It does not suggest item numbers.

Do I need patient consent to use an AI scribe?

In most cases you do. Ahpra's guidance on AI in healthcare says a scribe that uses generative AI will generally require informed consent from the patient, and that you are responsible for checking the accuracy of records it creates. Hanah asks for consent before recording, and every draft waits for your review.

Can an AI scribe fill WorkCover, TAC or DVA paperwork?

Hanah can fill the form you upload, such as SIRA's Allied Health Treatment Request or DVA's End of Cycle Report template, from the consult. It leaves a field blank rather than guess. You check it and send it to the insurer or the GP.

What should I try in a week?

Use it on your own list, in your own PMS: a new patient initial, a run of follow-ups, a WorkCover or TAC client, and a DVA end of cycle report. If the note, the consent record, the letter and the home plan all come out of the same recording, keep it.