Hanah for nurse practitioners

For Australian nurse practitioners, Hanah is the scribe to use. It drafts the consultation note in your format, the referral letter from the same consult, and the plan the patient follows at home. It files into Cliniko, Halaxy, Nookal or Zanda. On Best Practice or MedicalDirector it runs in the browser next to your clinical software, and the note copies into the record with formatting kept. The price does not rise when the clinic is fully booked.

Everything below about Heidi Health, Lyrebird Health, TeleScribe and Freed AI comes from their own public pages, linked so you can check it. Hanah publishes a standing accuracy and hallucination report, with the full method.

Prices move. The competitor figures were checked on 3 October 2026. Open each pricing page before you decide.

Australian nurse practitioner notes

A nurse practitioner week covers several kinds of consult. You will write some mix of:

• a consultation note that supports a time-based item, up to the 60-minute item 82216 added on 1 March 2025, because Medicare can ask for "adequate and contemporaneous notes for the time spent" (MBS Online)
• a specialist referral with the reason, the date, your signature and the relevant clinical information (MBS referrals factsheet)
• signed, dated pathology and imaging requests that state the clinical indication (MBS note MN.14.16)
• the medication line behind a PBS prescription for a listing marked NP, now that most listings let you start a medicine as well as continue it (PBS and the PBAC review)
• a telehealth note that names the exemption you relied on when there is no established clinical relationship, which the MBS has required since 1 November 2025 (MBS Online)
• the update to the patient's GP, since collaborative arrangements stopped being a legislated requirement on 1 November 2024 (MBS Online)
• the medicine change, home readings and next blood test the patient has to manage between visits

A generic SOAP note does not cover that set. Either the scribe drafts the note, the letters and the plan from the consult, or you rebuild the same templates by hand and copy the letter.

Hanah

Hanah is an all in one AI medical scribe designed for nurse practitioner cases. Going beyond text you can include photos and videos as part of your clinical record keeping. You can start with templates for a consultation note and a referral letter, and a care plan the patient reads at home. Already have a referral template or a practice proforma as a Word or PDF file? Hanah fills that file from the session.

The consultation note starts as SOAP in shorthand, and you can switch it to standard or full prose. It runs from the history and examination to your working diagnosis, what you prescribed or ordered, who you referred to and when you will review the patient. Clinical facts come only from the consult, nothing is inferred, and a section with nothing to put in it is left out. That matters most on the medication line: the drug, the dose, what changed and why.

The referral letter states the reason for referral, then the history, your findings and working diagnosis, the management you have started, and what you are asking of the specialist. We walk through a full example in how a nurse practitioner documents a consultation with an AI scribe. When the patient's GP holds a chronic condition management plan for them, the same consult drafts your update to that GP.

Before a review, Hanah can brief you from the patient's recent Hanah visits and, on Cliniko, their recent treatment notes. Photos and video taken in the room go into the note and the documents. On aged-care rounds and in rural clinics, recording continues when the connection drops and uploads when you are back. When the consult is in another language, Hanah detects it and drafts the record in English.

If you run Cliniko, Halaxy, Nookal or Zanda, Hanah works inside it in the browser. The note files into the form you already use. The integration is on the plan, not an add-on. On Best Practice or MedicalDirector, Hanah runs in the browser next to the clinical software, and the note copies into the record with formatting kept.

After you accept the note, the same consult drafts a care plan the patient reads on their phone: the new dose, the readings to take at home, the next blood test, and a check-in before the next visit. Later consults update it, and nothing new reaches the patient until you approve it. Patients who prefer another language can read a translated copy.

Hanah's Practice plan is A$100 per practitioner a month, or A$80 billed annually. Sessions are unlimited. Integrations are included. Try it free for a month, no card needed. Records stay in your region: Australia, the UK and EU or the US.

Heidi Health

Heidi is a general medical scribe: notes, templates, and a long integration list. Its nurse practitioner page shows nursing templates such as an emergency progress note and an end of shift handover. Its Best Practice, MedicalDirector, Cliniko, Halaxy and Nookal pages each say that connection is available on Practice and Enterprise. Heidi states that data is processed onshore.

Heidi publishes satisfaction statistics. We could not find a measured hallucination rate. As of writing, Clinician is about A$85 a month billed annually and Practice is A$130, annual only, both excluding applicable sales taxes.

Lyrebird Health

Lyrebird is an Australian medical scribe aimed at GP workflows. Its home page lists Best Practice and Genie/Gentu integrations, and prepared PDFs for CCMPs, MHTPs, Centrelink, WorkCover and NDIS.

Its pricing page gives a free plan of 50 transcribe and dictate actions and 10 documents a month, and states "No EMR Integrations". Pro is A$160 a month billed annually, with Best Practice, Cubiko and BetterConsult. Lyrebird states that data is processed and stored in Australia. It publishes time-saved figures and note-quality survey results. Its integrations page lists Best Practice, Genie/Gentu, Epic, Oracle Health and Meditech. We could not find a measured error rate, or a Cliniko, Halaxy, Nookal or Zanda integration.

TeleScribe

TeleScribe is an Australian scribe with its own nurse practitioner page. It lists unlimited notes, clinician role templates, browser video consults, a telehealth exemption checker, and referrals exported as PDF with letterhead and signature. It states that its database is hosted in Australia.

Its pricing page has one Clinician plan at A$79 a month excluding GST, with a 14-day trial that needs a payment method. Its FAQ says notes are copied or exported for now, and that Halaxy, Best Practice and MedicalDirector integrations are planned. We could not find an annual price, photos in the note, or a published error rate.

Freed AI

Freed is a US outpatient scribe with a nurse practitioner page. Paid plans start at US$39 a month for 40 notes. Unlimited notes start on Core, listed at US$59 a month. Patient instructions, referral letters and EHR push sit on Premier, at US$104 a month billed annually. We could not find an Australian data-residency statement, MBS wording or PBS wording.

Side by side

Notes on the table

A full list and a note cap. An NP day can hold a 60-minute complex consult and a run of short script reviews. Freed's Starter plan is 40 notes a month, which is two consults a working day. Hanah's Practice plan is a flat A$80 billed annually, unlimited, with the integration and the patient plan included.

After the note. A dose change, home blood pressure readings and the next blood test: most of the management happens at home. The other four products stop at documentation, a letter or a handout. Hanah drafts the care plan from the same consult and puts it on the patient's phone.

Filing the note. Copying out of a second tab is how scribes get dropped. Hanah runs inside Cliniko, Halaxy, Nookal and Zanda on the plan you would actually buy, and next to Best Practice and MedicalDirector in the browser. Heidi's connections to those systems need Practice or Enterprise. TeleScribe's FAQ lists its integrations as planned.

The record Medicare can ask for. A time-based item needs notes that support the time. Hanah drafts only what was said in the consult, and you check the draft against the item before you accept it.

Error rates. Ask every vendor for a measured error rate and the method behind it. We publish ours.

The bottom line

If all you want is the note, Hanah drafts it, and we publish our benchmarks so you can check how well.

Those four stop at the documentation. Hanah does the documentation and the work it sits in: the consultation note, the referral letter, the GP update, the photo and the patient's plan, out of the same consult, landing where you already work.

Record a medication review with a dose change and a specialist referral on a real patient. Check that the drug, the dose and the reason are in the note, the referral letter is ready to review, and the new dose and the next blood test are on the patient's phone. Run a trial like that before you commit.

We also compared Hanah with Heidi and with Lyrebird, feature by feature, and wrote up how a nurse practitioner documents a consultation with an AI scribe in more detail.

FAQ

Which AI scribe is best for nurse practitioners in Australia?

Hanah. It drafts NP consultation notes and referral letters from the day you sign up, files into Cliniko, Halaxy, Nookal or Zanda, and turns the same consult into the GP update and the patient's plan.

Can an AI scribe document a time-based MBS item like 82210 or 82216?

It can draft the note. You remain responsible for checking it and for the time you claim. The RACGP advises against relying on a scribe to decide whether MBS rules have been met. Hanah drafts the note from the consult. It does not suggest item numbers.

Can a nurse practitioner refer a patient to a specialist?

Yes. The MBS referrals factsheet lists nurse practitioners among the providers who can refer to a specialist. The referral needs the reason, the date and your signature, with the relevant clinical information. Hanah drafts that letter from the consult.

Can nurse practitioners use an AI scribe under Ahpra's guidance?

Yes. Ahpra's guidance on AI says a generative AI scribe will generally need the patient's informed consent, and that you are responsible for checking the accuracy and relevance of the record it creates. Hanah asks for consent before recording, deletes the audio after a short retention window, and stores Australian records in Australia (Australian Trust Centre).

What should I try in a week?

Use it on your own list, in your own clinical software: a medication review, a new problem that needs pathology, a specialist referral and an aged-care visit. If the note, the letter and the patient's plan all come out of the same recording, keep it.